AI call answering doesn’t have to replace your human agents—or your revenue. Learn how call answering and telecom providers can introduce AI strategically to expand coverage, absorb call volume, and unlock new revenue streams, while preserving premium human services and protecting margins through smart positioning, packaging, and routing.

Vocadesk introduces Agent Test Links—a new “try before you buy” capability that lets operators share a secure web-based test experience of a configured voice agent with prospective clients. Accessible via any browser with microphone access, and even before assigning a phone number, this feature helps build trust, shorten sales cycles, and simplify Voice AI adoption.

Here is a shortened excerpt under 500 characters: --- The call answering industry is entering a major shift. By 2026, Voice AI will move from optional to expected, with over 80% of businesses planning to use AI for customer service. Providers that adopt hybrid models combining AI and human agents will deliver faster, 24/7 service at lower cost. Clients will also expect self-service controls and better analytics. In 2026, modernized providers will grow, while traditional one